Privacy Policy

Apexrx.com recognizes your right to confidentiality and has a firm commitment to ensuring your privacy. To better protect your privacy, we provide this notice explaining our online information practices.

The personal information we collect allows us to provide you with an exemplary shopping and ordering experience. The information you share with ApexRx.com is kept strictly confidential and fully secure. ApexRx.com will never sell, distribute or otherwise misuse this information. If you have any questions or concerns about this statement, or about the way your information is collected and used, please Contact Us.

The ApexRx.com website is Health Insurance Portability and Accountability Act (HIPAA)-compliant. The Administrative Simplification provisions of 1996 (HIPAA, Title II) required the Department of Health and Human Services (HHS) to establish national standards for electronic health care transactions and national identifiers for providers, health plans and employers. It also addressed the security and privacy of health data. For more information, please visit the Centers for Medicare and Medicaid Services.

How We Keep Your Information Secure

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our site meets the highest security and privacy standards for both e-commerce and personal information. Providing a secure shopping experience is one of our top priorities. ApexRx.com has advanced security measures that protect the loss, misuse and alteration of the information under our control. We use Secure Socket Layer (SSL) technology for the areas of our site where we ask you to provide personal identifying information. SSL technology guarantees that the personal information you give us will be transmitted safely because the information is encrypted. Encryption involves systematically scrambling numbers and letters so that if someone managed to intercept a packet of information, they would not be able to make sense of it.

Our Privacy Guarantee

ApexRx.com is the sole collector and owner of our customers' personal identifying information. We do not sell, rent or loan any of this information to any third party and we will not release it to any third party unless legally required to do so.

Personal Information Gathered

Personal identifying information is information that can be used to contact or identify you. Your name, address, telephone number and email address are examples of personal identifying information. Your contact information, medical history and billing information help us deliver the best health, wellness and prescription products to you. ApexRx.com uses the types of personal identifying information listed below, as provided by you, in the following manners:

Contact Information

We collect information about how to reach you at the time you register as an ApexRx.com customer. Having your name, email address and telephone number allows us to contact you if a problem in our verification process will delay delivery or if your order requires exceptional handling, etc. This information also allows us to reach you if we obtain other important medical information while filling your prescription.

Health Information

When you order the Utah approved prescription medications, we ask a few brief questions about your medical history. The Utah Divison of Occupational & Professional Licensing requires that we ask you for this information, which is used by our Utah-licensed physician and pharmacy to ensure that your prescriptions are properly dispensed.

Billing Information

We ask for a credit card. We will bill your credit card for prescription items and shipping charges as authorized.

Cookies

Cookies are pieces of information that are stored on a userŐs computer when the user accesses a website. ApexRx.com uses temporary cookies to help you access some of the special functions within the database-driven areas of our website. Once you leave our website, these cookies expire. Cookies do not collect personal identifying information about the user.

How You Can Access or Correct Your Information

You can access all your personal identifying information that we collect. You can correct factual errors in your personal identifying information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Your Consent

By using our website, you consent to the collection, use and disclosure of information by ApexRx.com and to the terms of this privacy policy. If we change our privacy policy, we will post any changes on this page so that you are always aware of the information we collect and how we use it. If we make a material change to our privacy policy, we will either post a notice on our website or send you an email.

Your Responsibility

By using our website, you agree that it is your responsibility to:

  • Control the dissemination and use of activation codes and passwords.
  • Authorize, monitor and control access to, and use of, your ApexRx.com account and password.
  • Promptly inform ApexRx.com of any need to deactivate a password.
  • Correct and notify ApexRx of any inaccurate information provided or changes to your information.

Your Comments/Complaints

Patients are able to register comments and/or complaints regarding the online facilitator, online prescribing practitioner, or online pharmacy, using any or all of the methods below:

  • Email ApexRx at apexservice@apexrx.com.
  • Call ApexRx at 1-800-716-8440
  • Contact the State of Utah Division of Occupational & Professional Licensing by either calling 801-530-6630 or emailing at DOPL@utah.gov. The link to file a complaint online is www.dopl.utah.gov/investigations/complaint.html. Please note that this link forwards you directly to the division's website to file a complaint and this link is non-traceable, private and secure.